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Job Opening-Marketing & Office Support Specialist

Marketing & Office Support Specialist
St Hagop Armenian ChurchPinellas Park, FL
$30,000 a year

St. Hagop Armenian Church in Pinellas Park, FL, seeks a motivated, self-directed, and energetic individual with a passion for marketing, customer service and administration to: a) support its church hall marketing efforts, and b) ensure efficient operation of its church office. This is a highly visible position: you will be the first point of contact between our church community and event vendors, as well serve as a “go-to resource” for internal management, staff, and parishioners.

Facility Management & Event Rentals Marketing Support (approximately 2/3 of the responsibilities)

  • Respond to all hall event rental inquiries professionally, empathetically, and gracefully.
  • Manage and organize the hall event rental calendar, and coordinate with church activity calendar.
  • Qualify prospective church hall rental leads to ensure they meet rental contractual guidelines.
  • Execute the church’s standard contract for each customer consistent with event rental requirements and costs. Ensure payments, collections and settlement pre and post event.
  • Research target market segments to discern customer requirements, emerging markets and help the management committee develop strategies to convert our marketing plan.
  • Gather information to identify and create a comprehensive database of preferred providers and vendors for special events (e.g. event planners, coordinators, caterers, servers, cleaning crew, etc.).
  • Maintain regular communications with event providers (event planners, coordinators, caterers) to stay current with market conditions and to: Promote our facility and analyze the effectiveness of our promotions.
  • Prepare and maintain appropriate follow-up communications with prospective customers.
  • Assist in developing, managing and maintaining website, social media posts, and other Internet presence.
  • Coordinate special promotional activities such as “Open House” and community charitable functions.
  • Oversee the expense and revenue associated with each event, and develop monthly spreadsheet reports for the management committee.

Office Management (approximately 1/3 of the responsibilities)

  • Respond to phone inquiries and walk-in guests with professionalism, warmth, and sincerity.
  • Manage the church office (i.e., supply and equipment needs, files, phones, mail, etc.). Also, oversee its buildings and equipments are properly maintained.
  • Maintain and update the church contact database.
  • Provide administrative and logistical support to the pastor (and parish council) as needed.
  • Post entries and transactions into the church QuickBooks system. Generate QuickBooks monthly financial reports, and pay invoices of general contractors and providers.
  • Produce weekly church bulletins; occasionally draft announcements, and support the production of an annual report.
  • Prepare quarterly activity report to the Management Committee.

Qualifications
Knowledge, Skills and Abilities

  • Strong organizational skills, along with ability to independently plan and multi-task.
  • Excellent verbal and written communication skills (with management, customers and vendors).
  • Effective interpersonal skills and ability to work with diverse groups in a professional, approachable, and positive manner.
  • Demonstrated knowledge of general sales, marketing and customer service.
  • Computer literate and proficient in Microsoft: Word, Excel, Power point, Adobe PhotoShop or comparable design software.
  • Proficiency in Social Media, content creation and online research.
  • Strong analytical skills and process oriented.
  • Team player with a collaborative personality, but able to work independently.

Desired Background, Education and Experience

  • Associate’s or Bachelor’s degree in Business, Marketing , Design, Communications, or related field.
  • Basic knowledge of QuickBooks is a plus.
  • Strong understanding of market dynamics and customer requirements.
  • Experience in sales, marketing, event industry or customer service is preferred.
  • Ability to implement effective marketing tactics in a non-profit environment.

Job Type: Full-time

Salary: $30,000.00 /year

Job Location: Pinellas Park, FL

Qualified applicants should send resume with a cover letter to marketing@sthagopfl.org. No phone calls please

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